The ViaIP Difference

Better by design

By building our own IP network specifically designed to cater for the convergence of multiple, performance sensitive applications, your requirements have been met now and in the future.

Design considerations for redundancy, flexibility and scalability have been the key principles to our planning, ensuring we are able to deliver carrier class services all the way to the end user wherever you are.

Our design engineers like to “think out side of the pipe” and create network solutions other providers could not embrace. This does not mean we diverge from the prime requirements of reliability, performance and scalability. It does mean we can deliver multipath, high performance services to you in metro, regional and remote locations with ease.

ViaIP has created a route-optimised network, offering you direct path high-speed connectivity by limiting the distance, and therefore the time it takes your data to travel from one side of your network to the other. By design, latency, jitter and packet loss, three key hindrances to successful converged corporate networks, are reduced

Better by performance

High performance, symmetrical (full duplex), data services are the key to delivering multiple layers of applications between your office sites in real-time. ViaIP’s network design ensures your data flows by the most efficient routes possible 24 hours per day 7 days per week. Incorporating our design philosophy in your network interface brings about least distance routing and cost which are essential.

Granular Quality of Service (QOS) policies network wide ensure your sensitive data such as Video and Voice have priority end to end, maximising bandwidth efficiencies and giving your key applications the protection required to perform day in and day out. Our network is maintained at a 60% average utilisation which means we provide a non contended service with enough head room for peak times when needed.

ViaIP was one of the first IP network providers to deliver 10Gbps Full Duplex Ethernet to a client’s site in Australia in 2007. We understand high performance IP networks and are not afraid to challenge legacy industry constraints - especially for business grade services.

Better by service

ViaIP’s focus is on the corporate multi site customer. Without residential customer enquiries to contend with, our service team is focused on your needs.

Our support team has all the required certifications, including Cisco, to ensure even the first level of support has a comprehensive understanding of your business network topology.

Talking to someone with an understanding of your network first time, is crucial to the rapid response required in a business grade environment. Our senior level support engineers are readily available to our Network Operations team for live escalation when needed, further reducing downtime.
Our Network Operations team is Australia based and available for your business 24x7. Our own in-house NetOPS team lives local but thinks global.

Better by features

• End to End QOS which ensures traffic in both directions is prioritised at all times
• All premium service include 100% managed Cisco CPE which are monitored 24x7 by HALO
• 100% Australian owned network
• Firewall, Web Content Filtering, Network Antivirus are included with all Internet services
• We leverage the best service from the best providers to deliver the best solution to you.